Special offers, promotions, and pricing configuration are separate parts of one commercial workflow. A special offer defines the offer type and visual treatment. A v2 promotion brings together its audience, dates, product sets, conditions, benefits, and limits. Pricing configuration controls how the shop obtains, rounds, formats, and presents prices.

A v2 promotion can retain a special offer for its colours. The promotion form supports both Promotion (v2) and Classic (v1) models. For a shop still using the v1 promotions engine, the form warns that a saved v2 promotion reaches shoppers only after switching to V2.

The Shop configurations screen has a Pricing tab. The settings on that tab govern price calculation and presentation across the shop. Use the promotion record to define the offer. Use the Pricing tab to configure the shop's general price behavior, and the promotion record for its products, dates, and benefits.

Pricing separates the task of defining prices from working out what a transaction costs.

A promotion's audience limits which customers can receive it in the catalogue and cart. The shop can make pricing decisions only where it has been assigned that responsibility. The systems responsible for tax, credit limits, invoices, payments and rebates keep handling them. Importing prices by sync does not by itself make the shop the one that decides them.

Base prices and price-list prices still receive the applicable discount.

Repeating a price check cannot change its answer unless its inputs or the versions of its pricing setup also change.

Once a transaction is committed, its prices and terms are locked in.

Changing product or customer details or a pricing rule afterwards leaves those committed prices untouched.