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Customer record screen

Open a customer from Customers to reach the customer record.

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Written by Niyaz

Open a customer from Customers to reach the customer record. Credit limits and exposure figures are owned by your ERP or credit authority, not the Admin Panel. The record has five tabs: General Info, Sales Info, Customer Permissions, Customer Users and Shipping Addresses.

Customer record with the General Info tab open

Toolbar

Control

Availability

Deactivate

Appears in the toolbar of the General Info tab.

Save

Appears in the toolbar of the General Info tab and is unavailable in the initial state of the record.

General Info tab

Company Info section

Field

What it holds

Company name

The customer's company name. Read-only.

Sync Key

The customer's sync key. Read-only.

Address

The customer's address. Read-only.

Status

The customer's status. Read-only.

Contact Info section

Field

What it holds

Phone number

The customer's phone number. Read-only.

Email

The customer's email address. Read-only.

Agent

Editable dropdown for choosing the customer's agent. You can search agents by name.

Currency

Editable dropdown for choosing the customer's currency.

Sales Info tab

Field

What it holds

Payment policy

Selector for the customer's payment policy. The text below the selector reads Card-only customers must pay by card at checkout.

Credit Limit

The credit limit assigned to the customer.

Payment amout

The customer's payment amount. The label is spelled this way on the screen.

Available amount

The amount available to the customer.

Customer Permissions tab

Area

What it holds

Permissions Access

Section label on the tab. The tab has no fields or controls of its own besides Back.

Customer Users tab

Filters

Filter

What it holds

Name

Free-text search on user name.

Email

Free-text search on email address.

Phone

Free-text search on phone number.

Actions

Control

What it holds

Add customer users

Button above the list for adding a user to the customer.

Rows per page

Selector for the number of rows shown per page.

Columns

Column

What it shows

Sortable

Customer

The customer company linked to the user.

Yes.

Name

The customer user's name.

Yes.

Profession

The customer user's profession.

Yes.

Email

The customer user's email address.

Yes.

Portal email

The customer user's portal email address.

No.

Phone number

The customer user's phone number.

Yes.

Roles

The roles assigned to the customer user.

No.

Status

The customer user's status.

Yes.

Each row has an Edit button.

Shipping Addresses tab

The Shipping Addresses tab lists the customer's shipping addresses. When the customer has no shipping addresses, the tab shows No Customer shipping addresses found. The only control on the tab is Back.

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